How to check your business details on Google
If your phone number or address is different on Google, your website and Yell, customers ring the wrong number and search engines are less sure which details to trust. Checking takes about fifteen minutes.
By Oscar Ayton, Pillion Web. Published 31 October 2026.
Why matching details matter
Search engines and AI assistants piece together information about your business from many places. When your name, address and phone number are the same everywhere, they are more confident it is you, and customers get the right number. When they differ, people ring old numbers, turn up at old addresses or give up.
Step 1: write down your correct details
Decide on one exact version of your business name, address (or service area if you work from home) and main phone number. Use exactly that version everywhere, including small things like “Ltd” and how the address is written.
Step 2: check Google
- Search your business name and town on Google, and on Google Maps.
- Look at the listing on the right, or the map result: name, phone number, address or service area, website link and opening hours.
- If you have not claimed the listing, look for “Own this business?” or “Claim this business” and follow the steps. Google usually asks you to verify that you run the business.
- If you have claimed it, sign in to your Google Business Profile and correct anything that is wrong.
Step 3: check your own website
Your website should show the same name and phone number, usually in the header or footer and on your contact page. If you have several old numbers, pick one.
Step 4: check the main directories
Search your business name on each of these and check the details:
- Bing (Bing Places) and Apple Maps
- Yell
- Facebook, if you have a business page
- Trade directories you have used, such as Checkatrade, MyBuilder or Rated People
Update any that are wrong. If you find a duplicate listing for your business, most directories let you report it or ask for it to be merged.
Step 5: give it time
Some changes show straight away. Others, particularly on Google and the larger directories, can take days or a few weeks to appear. Check again after a fortnight.
Common problems
- An old mobile number still listed from years ago.
- Two Google listings for the same business, often after a move.
- A slightly different business name on different sites, for example with and without “Ltd”.
- A home address showing when you would rather show a service area. Google lets service-area businesses hide their address.
Want it done for you?
For £225 I check your details across your website, Google and the main directories, fix what I can and tell you what is left, usually within 3 working days. Google and the directories can take longer to show the changes. See the prices.
Want a second pair of eyes?
Send me your business name and website and I will tell you what I would fix, with a fixed price for each. Free, no obligation. Ask for a quote or email oscar@pillionweb.co.uk.